Diagnose and fix windows errors, corruption and other software issues and conflicts.

Blue Screens, Unexplained crashing or computer constanlty restarting.

Fix slow running computers

Windows complete reload.

Virus / Spyware & malware removal and prevention.

Data Backups

We will give you advice and help on saving all your personal documents, photos, email and music.  We offer a combination of backup solutions, local or an on-line secure double encrypted backup.

Hardware Upgrades.

We can advise and install all types of hardware upgrades giving your system the best performance at the very best value.

Software Upgrades

We can assist you to keep your computer up to date with the latest software upgrades, security patches and antivirus software that is essential for trouble free computing.

PC Installation.

Just bought a new PC? Do you need help setting it up?  No matter where you bought your PC we will help you in connecting it up as well as connecting all the extra’s like printers, scanners, internet connection etc.  We can transfer all your data from your old PC to your new one.

We can help you with.

• Setting up broadband Internet and configuring a secured  wired or wireless connection
• Email setup
• Internet setup
• Setup of antivirus & spy-ware security
• Securing your Wireless Internet & network using the correct security protocols
• Troubleshooting Internet connection problems
• Setting up parental control & monitoring software – keep you children safe!
• Share one Internet connection between several computers
• Connect to the Internet or other computers via WiFi and get rid of those cables
• Share files and printers between computers
• Router/firewall configuration

Many people have Wireless Internet/network in the home and in small business that are totally unsecured against unauthorised use.  If you are not protected or secured using the correct security methods someone can view illegal content on the Internet or access your network using your wireless Internet connection.  This could have all sorts of implications for you.   How safe is your security?  Are you using the correct encryption methods?  Simply using WEP security is not enough to keep you safe.  We can assist and advise you in these areas.

Bought a new PC?

How do you get all of your files from your old PC to your new one?  This can be a daunting task to the novice; we can make this a simple and easy process for you.  Why go the expense and hassle of purchasing CD’s or DVD’s or an external hard drive? Get us to transfer it all over for you. If you’d rather not take the risk of trying this yourself we can help you.  We will copy all your photos, important documents, music & mail for you to your new computer.  We will then setup your email accounts as before.

What’s happening with your old computer?

You may wish to give or sell your old PC or simply dispose of it.  We offer a security wiping service of your hard disk so that your data on your old PC is unaccessable to others.

Why do I need a Health Check or Service?

It may help you avoid costly computer repairs by detecting failing system components early and increase your system performance.

What Does a Health Check and Service include?

• Thorough cleaning inside the computer
• Checking of systems fans and lubrication to ensure smooth running and optimal performance
• Checking the motherboard for leaking components that could lead to a potential system crash
• Hardware diagnostics on motherboard, memory, hard drives and CPU.
• Check for windows system updates and security patches.
• Disk scan for corrupted sectors and files.
• Full Virus, spyware and malware scan.
• Disk cleanup to remove non essential or unneeded temp files
• Detecting a potentially hard drive error could help protect your important personal data
• Disk defragmentation to increase disk and system performance.
• Advice on performance tuning and speeding up your computing.

We offer you complete piece of mind that everything is safe if your hard drive crashes. Never lose anything again!

The facts..

Many people think there computers will never go wrong and just take a chance that years of irreplaceable data made up of photos, email and important documents stored on their computers will be OK.  Think Again!

The question is not “will it fail” but “when will it fail?” Statics show:

43% of people lose valuable data every year due to hard disk failure or accidental file deletion.

10% of computer hard disks crash or fail in the first 12 months.

Only 3 out of 100 stolen laptops are ever recovered.

Call us immediately and we will be happy to advise you on a suitable complete backup solution based on your specific needs.  We offer local as well as online backup solutions.  Protect your data securely and Never lose your personal or company data.

If your Computer crashed would your small business survive?  We offer a solution to get your business up and running in 24 hours for under £35 a year. This also is available to home users.

We also offer structured email configuration that is incorporated into your recommended backup solution.

Keep your data safe and avoid expensive data recovery procedures.

Data Destruction.   What are you doing with your old PC? Want to sell it or throw it away? Simply re-formatting your old PC is not enough to stop your data falling into wrong hands.  We can permanently delete your old data from your hard drives using specialist data cleansing techniques.  If you need to dispose of your old PC or data with peace of mind that others cannot access all your personal and financial data then Call us to arrange this secure data destruction service.

Are you worried about?

• Identity fraud
• Online Banking
• Passwords
• Key logging
• Shopping Online

ARE YOU BEING WATCHED OR MONITORED? HOW SAFE IS YOUR PERSONAL DATA AND IDENTITY?

Is your computer acting strangely or suddenly running slower than usual, you may have a virus or spyware on your system.

Antivirus,Spyware, Trojans & Malware…

This is an area overlooked by many and can have a devastating outcome.

Whilst your online it’s possible that something can be downloaded onto your pc by you or a member of you family totally transparent to you or anyone. This effectively opens up a “back door” into your PC exposing all your personal information, credit card or banking details to unscrupulous criminals just by visiting a “Bad” website.

Your computer and internet connection may also be transmitting literally thousands of messages to thousands of people around the globe without you knowing.

Malware (malicious ware) can cause annoying or embarrassing pop-ups displaying advertisements or redirecting you to “adult” websites.

Removing these threats and keeping you safe.

Most malware & Trojans, spyware & Virus’s can be removed with a good antivirus / anti spyware application but some can be very difficult to remove.  We use a combination of tools and take a multi layered approach to remove these threats using several software applications and techniques to eradicate your system and keep you safe.

This can be a timely process so we wouldn’t attempt to clean a PC on-site or charge by the hour for a virus and or spyware removal.  These scans can several hours to run and you wouldn’t want us to spend hours and hours at your premises.  We would agree a fixed fee for the job in this instance.

Sometimes if a PC is heavily infected and there too many critical system files damaged, the only practical way to get you up and safely running is to format the system and do a complete windows reinstallation.  We would backup any of your data before taking this drastic course of action.  As part of this service we would provide you with a quality antivirus program free to protect your system against future threats and attacks.

We can assist you with any concerns you have in these areas.

Gary first came to us through recommendation from a friend what a bonus and in return I would like to recommend Gary to everyone else in need of a computer engineer, he comes when he says he will, he gets on with the job. (coffee 1 sugar/white to help him along) he dos’nt try to blind you with science nor does he charge an arm and a leg. To date he has saved our business quite a bit of money to which we are indebted. So if you cant turn your computer on or off call Gary he can.  Chris

My computer had crashed and was not booting; even I was unable to do system or PC restore. PC World had a wait of at least 2 weeks. I had an amazing service from Support4IT and my computer was repaired at my house and was back to work within 45-60 minutes. I will recommend this highly. Dr R Shekhar   

  I recently had a virus attack my home computer not knowing what to do I looked in the Lynn News and contacted Support4-it.  The gentleman was polite and confident and knew exactly what the problem was.  He arranged a home visit and turned up on time.  The virus was quite embedded so he took my hard drive away and 3 hours later returned with it all fixed. I would definitely recommend Support4-it to anyone that has a computer problem that needs solving.  Many thanks Mrs R Saxby 13/09/09 
 
 Further to the great work you carried out on Friday I would like to say how confident I am in your service capability that I will recomend you to all my friends who may experience problems with their PC

Many thanks for coming to our rescue so promptly and successfully.   Our PC kept crashing and the laptop was working so slowly that it was likely to get thrown out of the window while we waited for it to take action.  We thought that we might be too small a problem, but true to the message on your website you were happy to travel some distance to deal with us.  We particularly appreciated the clear way you gave your advice and explained what needed to be done and also the fact that you were always punctual and kept us informed of progress.  Both of the computers have been running much faster and more reliably since you worked on them.  And at what we thought was a very reasonable rate – certainly compared to the well known chains – and to the cost of replacing a defenestrated laptop!  As you can tell we are delighted.  We found your advert by chance in a local magazine, but now we are passing on your name to friends and neighbours. Hazel & Stephen

I was very pleased with your work. You got me up and running again in next to no time. I would not hesitate to reccomend your services to my friends. Rob Marley

I would just like to say thank you for your very quick response to my problems and the service you supplied. I had not one but all three of my computer systems down which left me in complete limbo. Your speed at which you came out and solved my problems were first class. I have and will definitely be recommending you to any person that has problems with there PCs. Again Thank You and all the best.  K.Childs

 Many thanks for all your help in sorting out my computer.  It is now functioning well and operating a lot faster than before.  We really appreciated all your help, especially the speed at which you came to our aid initially, and the service you gave us in sorting all the many problems out so quickly.  We also appreciate you patience when the various disks and passwords were not available and I know that this made it much more complicated and time consuming for you.    In the near future we propose to switch to wireless broadband and get a laptop too.  I will get in touch with you then and would be grateful for further help from you at that time. Chris Cupit

 I would like to thank you for your visit today and the efficient solution to my computer problems. I would also say that I would have no hesitation in reccommending you o my friends & family,your timing was as programmed and the service was both informative and satisfactory. I shall have no hesitation in asking for any further visits should they be necessary. The pricing was extremely fair as promised in the initial contact. Yours faithfully R.Callaghan

 quick, friendly and professional service at a very reasonable price.  Alan M Finnigan

  Just a line to say thank you for your prompt attention to our computer. We were very grateful for your help and advice. I would be more than happy to recommend you to anyone, and if you need to, you may give any prospective customers my mobile number – 07710 510961, and I will give a personal recommendation.  Jim Clark  Once again, many thanks.

  Very pleased with the help and advice, very speedy turn around of my laptop and desktop pc. i will be using his services again due to the speed and quality of the repairs. "A very knowledgable IT engineer" regards Paul www.cars-u-fix.com

 I would recommend Support4-IT Mobile Computer Services because it is a personal service, it’s independant and realistically priced.  There was no call-out fee and I only paid for the repair that was required for my computer.  The service was quick and because the work could not be carried out in my home, my computer was taken away but returned within 2 days.  I would thoroughly recommend.  Marie

 We just wanted to Thank You for all the help you have given us over the last few weeks, with out your help our computers would still be not working. We will be highly recommending you to all our friends. How nice it was to have somebody come into our home who knew how to solve the problems. Thank You once again,      Julie and Richard Hall

 As a silver surfer I would have been lost without my computer for any length of time, Support4it came out on a Sunday took my computer away for a total clean up and was back with it by Monday evening and made sure that I was totally happy with everything before he left, I would recommend this service to anyone.  J Hardy  

 I have an old computer system I called SUPPORT4IT for advice on upgrades or replacement. They were prompt and offered several solutions considering my situation. Just good advice in a friendly way. I would certainly recommend. Roger Colman

 Thought I should let you know that both the PCs you recently updated for us are both working well with no glitches.  I would like to thank you for your prompt response to our request for help and the professional and speedy manner in which the work was carried out at a fair price.  We would not hesitate to recommend your company to other home/business users.  Brian Burchell

Thanks for the upgrade on my laptop.  It is greatly improved.

I really appreciate your prompt and obliging service and I am already recommending you  Brian Smith

 We used Gary through recomendation from another of his customers , he came when he said he would got on with the job,did’nt try to blind me with technicalities , was thorough at his job and above all his charges are reasonable.We shall be using him in the future and will recomend him to other businesses.  PCS Refrigiration

 Just a quick note to say thanks for a great job on my laptop.  Who would have thought that my tied old Dell would be performing like new.  I’ll be glad to recommend support4-it, the service was fast and efficient, and great value for money.  Terry Smith F.I.M.I

 After so many years too many (to think about) of struggling with my 8 year old computer,s speed , I contacted Gary to come and have a look. Support4IT  spent 3 hrs at my home and stated that this was the slowest computor they had ever seen and said “ you must have the patience of a saint !“ They took my old companion away , cleaned it up and re-loaded my printer and scanner ect.  This computor has NEVER been so quick even when new. Great professional job at a very affordable price.I would highly recommend them to anybody   Thanks you have made an old gent very happy.  J W Batterbee              

        I just wanted to thank you for all your effort and hard work in sorting out my “computer crash” in such a prompt and efficient way.   It was a pleasure to find somebody to take away the hassle  and just deal with the problem and get me back up and working without too much delay.   I am sure that with this type of service and your skill and knowledge you will have no trouble building a successful business.  Mike Mines (The Whole Earth Partnership)

Just a quick email to thank you for the prompt and professional service you gave in dealing with what I thought was a hopeless case. The fact that you managed to retrieve all the information and particularly photographs was fantastic and they are now safe on the new machine. We now back up to a separate hard drive as you suggested to protect them for the future but we will certainly contact you again if we have any more computing issues, Regards,  Andy Hardy (chalcroft)  

 I recently used support4-it, to come to my office to set up all my business computers, so they all ran in sync with each other.  They also set up my back up system for all my data, this keeps all my work and accounts safe and free from problems.  Also they set up a wireless network between all my computers.  I found them very efficient and good at what they do and at a very good rate of pay, compared to what I would normally pay.  Money well spent, and good value for money, in fact I will put all my business to them in the future.  Many thanks support4-it, certainly made my life easier.   PLC’s Group Ltd.

 Dear Support4-it. Thanks for your rather fast efficient service re my sound problem.   Many Thanks  Ken Steel.

We specialise in laptop repairs and upgrades.  We can repair or upgrade most brands of laptops.  Before you visit the high street chains for your laptop repair, call us!, We will save you a lot of money and time.

PRICE COMPARISON EXAMPLE-  15.4"  LAPTOP  SCREEN REPLACEMENT

PC WORLD £229 and up to 2 weeks repair time.                SUPPORT4-IT  £139 and usually within 48 hours

Acer.  Dell.  Advent.  Toshiba.  Asus.  Samsung.  HP.  Compaq.  and many more

• Removal of viruses & spyware
• Laptop health check
• Operating System Reinstall (eg. Windows XP, Vista, Linux)
• Replace broken or faulty laptop screens
• Replace broken or faulty LCD screen inverter board
• Replace or upgrade laptop hard drive (IDE or SATA)
• Replace broken power sockets / DC jacks
• Motherboard replacement
• Data recovery from laptop.
• Full system data back up, reinstall operating system
• Replace faulty CD or DVD drives
• Replace or upgrade memory (RAM)
• Replacement laptop batteries
• Replacement power supplies

Insurance quotes also available for repairs.

• Share one Internet connection between all your computer’s
• Connect to the Internet or other P.C’s in your home/office wirelessly
• Share Printers between computers.
• Share all your files, photo’s & music between computer’s
• Managed backups of all your computer’s to one single location or computer
• Save yourself money & time

We can assist you with all your home and business networking requirements.